LEGAL REFERENCE

Privacy Policy jo aap samajh sakain

Hamari privacy policy transparent rakhi gayi hai taakay aap jaanain ke aapka information kahan jaata hai aur kiyon. d02k mein aap ka account, aap ki deposits aur aap...

Transparent postureData encryption enabledPakistan-compliant handling
d02k Privacy Policy jo aap samajh sakain

Hamara data handling approach

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

PRIVACY CONCERNS

Aapke privacy questions ke liye support

Email Support Privacy ke baare mein koi bhi sawal ho...
Account Settings Aap apne account settings mein jakar dekh sakte...
In-App Messaging d02k app mein direct messaging ke zariye hamse...
TRUST SIGNALS

Kyun hum privacy ko serious lete hain

Encrypted Connection

Hamari website aur app dono HTTPS encryption use karte hain. Jab aap login karte ho ya payment karte ho, aapka data encrypted transmission mein jaata hai.

Regular Security Audits

Hum regularly apne systems ko check karte hain taakay koi vulnerability na rahe. Agar koi issue find hota hai to hum usse turant fix kar dete hain.

Minimal Data Collection

Hum sirf utni hi information leta hain jo account verify karne aur payment process karne ke liye zaroori hai. Kisi extra data ka hamain faalda nahi hai.

Pakistan-First Compliance

d02k ko Pakistan ke supported ilaqon mein qanoondan ijazat hai. Hamara privacy policy local regulations ke mutabiq likha aur update kiya jaata hai.

Payment Processor Isolation

JazzCash, Easypaisa, SadaPay aur Raast payments directly aapke banks ke saath process hoti hain. Hamara system in-between zyada personal banking data store nahi karta.

No Marketing Data Sales

Aapka email, phone ya gambling history kisi marketing company ko nahi diya jaata. Hum sirf d02k services improve karne ke liye anonymized data use karte hain.

POLICY CONSISTENCY

Hamara privacy alag alag pages par ek jesa hai

01

Home page disclosure

d02k home par hum clearly likha dete hain ke aapka data secure hai aur encryption use hoti hai—yahi approach privacy policy mein bhi follow karte hain.

02

Account signup flow

Signup ke doran jo fields hum puchtay hain, sab kuch privacy policy mein explain hai. Har field ke liye reason clear rakha hai.

03

Payment checkout

Checkout par hum payment security ka badge dikhate hain. Privacy policy mein wahi security measures explain karte hain jo checkout mein guarantee dete hain.

04

Terms vs privacy

Hamara Terms of Service aur Privacy Policy alag-alag hain. Terms mein service rules hain, privacy policy mein sirf data handling likha hai—dono consistent rahtai hain.

05

Support pages

Jab hum support pages par data security ke baare mein baat karte hain, wo privacy policy ke haruf-be-haruf same wording use karte hain.

06

App privacy notice

d02k app download karte waqt jo privacy notice dikhta hai, wo privacy policy ka short summary hai—kuch alag nahi likha hai.

07

Regional variations

Agar d02k alag-alag supported ilaqon mein available hai, har region ke liye privacy policy update kiya jaata hai local laws ke mutabiq.

D02k ke data protection ke features

Two-factor authentication

Aap apne account mein two-factor auth turn on kar sakte ho. Login karte waqt password ke baad ek OTP verify karna parta hai—yeh aapka account double-secure karta hai.

Password strength requirements

Hamara system strong passwords demand karta hai. Jab aap apna password banate ho, system checkh karta hai ke woh secure enough hai ya nahi.

Session timeout protection

Agar aap inactive rahte ho to aapka session automatically logout ho jaata hai. Yeh security feature public devices par aapka account protect karta hai.

Data deletion request

Jab aap account delete karte ho, hamara system aapka personal data delete kar deta hai. Legal records ke liye sirf anonymized transaction history rakhi jaati hai.

Privacy control dashboard

Account settings mein privacy control dashboard hai. Udhar aap dekh sakte ho ke hamne kaun se cookies set kiye hain aur unhe disable kar sakte ho.

Regular policy updates

Jab hamara privacy policy update hota hai, hum notification bhejte hain. Aap updates padh sakte ho aur agar hash na hote to account delete kar sakte ho.

Privacy policy ke aam savaal

Nahi. Hamari privacy policy mein clear likha hai ke personal data third parties ko share nahi kiya jaata. JazzCash, Easypaisa, SadaPay aur Raast sirf payment processing ke liye access pate hain—marketing ke liye nahi.

Aapke sab transactions encrypted servers par store hote hain jo Pakistan ke secure data centers mein hain. Hum transactions ko 7 saal tak legal compliance ke liye rakhtay hain, phir delete kar dete hain.

Account delete karte waqt hamara system aapka naam, email, phone aur address sab delete kar deta hai. Legal records ke baad anonymized transaction history sirf tax aur fraud detection ke liye rakhi jaati hai.

Haan. Hamara website functional cookies use karta hai taakay aapka login session recall rahe aur lobby preferences save rahe. Analytics cookies bhi hain jo anonymized traffic patterns dekhtay hain—personally identifying info nahi.

Haan. Withdrawal ke liye aapke bank details directly aapke financial institution ko bheje jaatay hain. d02k ke servers par withdrawal amount hi store hota hai, aapka bank account number encrypted rahtai hai.

Haan. Hum suspicious withdrawals, unusual login patterns aur chargeback activity monitor karte hain. Agar kuch odd dikh raha ho to aapko notification milta hai aur hum verification ask karte hain.

Jab hamara privacy policy major changes ke saath update hota hai, hum email notification bhejte hain. Aap account settings mein policy history bhi dekh sakte ho aur past versions compare kar sakte ho.